Opening Hours :
Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 8:00 AM – 6:00 PM
Comments: Greg Abramoff (22/11/2017 06:53)
This is my go-to place for everything. They have a lot of selection of everything. They have a great return policy, the people are usually quite helpful.
Nathan McLean (20/07/2017 04:14)
I know all the workers aren't this bad. But last time the guy was almost no help. We asked for something they had in stock somewhere not on the shelf. He said word for word. I can go look but I can't garuntee I'll find anything. Our other location has some in stock too, might want to check them out. He refused to look for it.
Erica K (13/07/2017 23:39)
Amazing customer service in the store and on the phone, called the Circle store looking for someone to answer questions I had about a ceiling fan and it was the worst over the phone customer service I've ever had. Thank goodness for the South store!
Blair Nordstrom (30/05/2017 11:05)
I've never had so many bad experiences at a retail store than I've had at this location. Over the past few months, I've wasted way too much time searching for specialists in hardware, flooring, electrical, and blinds. Once I actually found the "specialists" for those departments, they've often just told me the aisle number, but then I still couldn't find what I needed. It's especially difficult when their website says a product is in stock, but it isn't (that's happened at least three times now). I've had to go to the north location every time.
In short, this location seems understaffed (except for their cashiers). If you can't find a specific product, don't expect to find a specialist in that department; you need to go to customer service so they can call them to the front for you.
I do have some positive feedback (though it doesn't outweigh the bad): I've always had great experiences at the garden centre and paint centre.
Jen K (27/05/2017 14:50)
A big thank you to Marc Trottier for helping me out the last time I was in the store. You work hard, have an uplifting personality and are exceptional at your job.
Shawn Gryschuk (25/05/2017 07:24)
Came here for items that the website said was in stock. Turns out the website was wrong.
Doug Anderson (28/01/2017 18:04)
Usually have what you're looking for. If it's convenient for you, there's no reason to go elsewheres. I'm always surprised that the staff know where the things I'm looking for are. Maybe I shouldn't be surprised?
Paige Turner (15/11/2016 02:44)
Much better service at this location. The managers at the Circle Dr location are useless and don't care about customer satisfaction. The management at the other locations at least try to resolve your issues. They need to fire the management on Circle and start from scratch.
Try Lowes or Rona, both have great staff and Managers that know that a happy customer is a returning customer!!!
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